Refund policy
[About cancellations, returns, and exchanges]
(1) If you receive a product that is different from what you ordered, or if the product is defective, you can exchange it for a non-defective product or return it within 7 days from the date of delivery.
(2) Notwithstanding the preceding paragraph, please note that the following products cannot be canceled, returned or exchanged.
・Products used
・Products that have passed 8 days or more after arrival
・Products that have been scratched or soiled by the customer
・Products without tags, bags, cases, etc.
・Other products that clearly state that they cannot be returned on the product introduction page.
(3) We will bear the shipping costs for returns, etc.
(4) Refunds will be made according to the payment method within 3 business days after the returned item arrives.
(1) If you receive a product that is different from what you ordered, or if the product is defective, you can exchange it for a non-defective product or return it within 7 days from the date of delivery.
(2) Notwithstanding the preceding paragraph, please note that the following products cannot be canceled, returned or exchanged.
・Products used
・Products that have passed 8 days or more after arrival
・Products that have been scratched or soiled by the customer
・Products without tags, bags, cases, etc.
・Other products that clearly state that they cannot be returned on the product introduction page.
(3) We will bear the shipping costs for returns, etc.
(4) Refunds will be made according to the payment method within 3 business days after the returned item arrives.